Security Settings

Manage who has access to your account.

Grant Cycle Employees Access

We take privacy and security very seriously. Cycle employees will never ask for your password or attempt to access your account without your permission.

In certain situations, it may be beneficial to have a member of Cycle's support team log in to your account to help resolve an issue. You control whether or not we have access, and can see a log of employees that have accessed your account.

  1. Click the Account Menu in the top right corner (your profile picture).
  2. In the menu, click your name be taken to the Account Settings page.
  3. Select the 'Security' tab.
  4. Check the box to enable or disable Cycle Support Login and click 'Update Support Preferences'.

Need Help?

If you've got questions about the platform or need some help getting started, our team is more than happy to assist. Whether you're new to containers or just new to Cycle, reach out to us via livechat by clicking the blue circle in the bottom right corner. Join our Slack channel, and get help from the dev team or other members of the community.