Announcements

Announcements are the notification system built into the Cycle platform that allows our team to communicate with end users on critical matters that could potentially include things such as downtime and outages or pertinent vendor information such as infrastructure model end of life.

Accessing Announcements

New announcements will show up on your Dashboard the first time you log into your hub. You can view past announcements by following the See Past Announcements link, located on the dashboard or clicking the icon at the top of the portal.

Announcement Types

PriorityIconDescription
SevereA Severe priority announcement is used for major outages affecting a wide range of users.
HighA High priority announcement is used for minor outages affecting smaller groups of users.
MediumA Medium priority announcement is used for things that could affect a user if not know such as a vendors having trouble with their provisioning API.
LowA Low priority announcement is used for anything that our users need to be informed of, but that will most likely not have a major impact on uptime.
NoticeA Notice priority announcement would be used to inform our users of something that is happening in the near future that should be considered when making plans for future deployments.

Need Help?

If you've got questions about the platform or need some help getting started, our team is more than happy to assist. Whether you're new to containers or just new to Cycle, reach out to us via livechat by clicking the blue circle in the bottom right corner. Join our Slack channel, and get help from the dev team or other members of the community, and check out our Roadmap to see what's planned for the future!